Rent a working outbound department.

We recruit, train and coach your callers, run the calling floor, pay them, and report every hour back to you. One team, one record, from first hire to final invoice.

Campaign record

Appointment setting · Seat 04

Sample record

  1. HireAgent hiredVoice screen, interview, reliability checkHiredMon 09:12
  2. TrainCertified on your campaignOffer, script and CRM, signed off by a reviewerCertifiedThu 16:40
  3. CallCall logged6 min 12 s, outcome: interestedLoggedTue 10:03
  4. BookMeeting bookedInvite sent, reminders scheduledBookedTue 10:11
  5. QACall reviewedScored 92 of 100, coaching note sharedReviewedWed 14:20
  6. ReportWeekly update postedHours, calls and meetings in your portalPostedFri 17:00
  7. PayPayroll line38.5 h approved from attendanceApprovedFri 18:30
  8. InvoiceInvoice lineThe same 38.5 h, from the same sessionsBilledMon 09:00

Hours on payroll38.5 h

Hours on invoice38.5 h

Balanced

Running outbound for

  • Key Outreach logoKey Outreach
  • SmartSetter logoSmartSetter
  • Kagan Agency logoKagan Agency
  • Arcelion logoArcelion
  • Rev’New logoRev’New

The work you stop carrying

Everything an outbound team needs besides the calls themselves. Built in-house, it is yours to staff. Rented, it is ours.

Responsibilities when building an outbound team in-house compared with renting one from Dial By Daylight
HiringBuilt in-house: Months of sourcing, screening and interviewsWith Dial By Daylight: We source, voice-screen and vet every caller
TrainingBuilt in-house: Weeks of onboarding before calls are reliableWith Dial By Daylight: Callers are certified on your offer, script and CRM before they dial
SupervisionBuilt in-house: Managers and supervisors on your payrollWith Dial By Daylight: Floor management and daily coaching are ours
QualityBuilt in-house: QA, call reviews and scorecards built from scratchWith Dial By Daylight: Calls reviewed and scored, with coaching notes
Payroll and HRBuilt in-house: Contracts, payroll, benefits and complianceWith Dial By Daylight: Contracts, payroll and HR stay on our side
ToolsBuilt in-house: Dialer, CRM routing and systems to set upWith Dial By Daylight: Dialer and CRM integration ready for day one
Time to first callBuilt in-house: Three to six months from idea to executionWith Dial By Daylight: Days to weeks from contract to calls

Follow one record through the department

Every stage leaves an entry you can open in your portal. Pick a stage to see what it looks like.

Callers recruited and certified for your campaign

We source, voice-screen and vet each caller, then train them on your offer, script, objections and CRM. Nobody dials until a reviewer signs them off.
  • Voice screen, interview and reliability checks
  • Campaign training with practice calls
  • Certification signed off by a person, not a quiz

Illustrative view with sample data

Stage 1 of 5

In their words

Three of the companies that run their outbound department with us.

SmartSetter logo
“Dial By Daylight completely transformed how we run outbound. They gave us the infrastructure, talent, and consistency to scale appointment setting without having to build and manage the entire operation internally.”
SmartSetter
Kagan Agency logo
“Dial By Daylight became the engine behind our outbound operation. They helped us scale calling quickly, consistently filled our calendar with qualified meetings, and managed the day-to-day execution so we could focus on growing the business.”
Kagan Agency
Rev’New logo
“Dial By Daylight effectively became our outsourced outbound operations team. From recruiting and training to payroll, tracking, management, and performance, they handled the operational burden and made scaling dramatically easier.”
Rev’New

Opportunities delivered

A selection of the organizations on our record.

  • Rolex logoRolex
  • Unilever logoUnilever
  • PNC logoPNC
  • Collins Aerospace logoCollins Aerospace
  • CELSIUS logoCELSIUS
  • Alo Yoga logoAlo Yoga
  • PriceSmart logoPriceSmart
  • Lakeshore Learning Materials logoLakeshore Learning Materials
  • Webster Bank logoWebster Bank
  • Wonder logoWonder
  • Taylor Farms logoTaylor Farms
  • Stanton Optical logoStanton Optical
  • Alps Alpine logoAlps Alpine
  • SPORTFIVE logoSPORTFIVE
  • Marchon Eyewear logoMarchon Eyewear
  • Kansas City Steak Company logoKansas City Steak Company
  • Stord logoStord
  • Brown Jordan logoBrown Jordan

What would this team cost to build yourself?

Set the team you would otherwise hire. The monthly statement updates as you go.

6callers

Seats you need covered on the campaign

40h

Weekly calling coverage per seat

$24per hour

What one local caller costs you per hour

25%

Managers, tools, HR and QA on top of wages

Monthly statement

Four-week month, directional estimate

Calling hours
960 h
In-house cost
$28,800
Managed with us
72%leaner
Scope this team

A directional comparison, not a quote. Your proposal sets the real scope and price.

From signed contract to first call

Days to weeks, depending on team size and how specialised the campaign is.

  1. Scope

    We agree coverage, hours, campaign goals and the standard your callers are held to.

  2. Recruit and train

    We recruit and screen callers, then train them on your offer, scripts and tools.

  3. Certify and launch

    Certified callers go live on your campaign, with QA from the first day.

  4. Report and scale

    You follow results in your portal and add or remove seats as demand changes.

Rent the department. Keep the control.

Tell us the campaign, the coverage you need and the standard you hold callers to. We come back with a team plan, a launch timeline and a proposal.